Administration
We understand that HR professionals wear many hats, and handling the benefits administration is just another tedious task on the list. That’s why we invested in Employee Navigator—a state-of-the-art licensed HRIS software that centralizes and streamlines processes so businesses can maintain focus on their priorities.
Employee Navigator Benefits & Capabilities
Employee Navigator digitally organizes, stores, and streamlines data, empowering you to care for your employees with accuracy, efficiency, and integrity. The system serves both as a hub for management inputs and as an employee portal.
Employee Navigator houses everything from selected benefit plans, new hire onboarding, and open enrollment processes to salary, PTO, and asset management—putting human resources at the fingertips of your managers and employees. The Employee Navigator Dashboard can be customized to meet the specific needs of your business, making it not only capable but also versatile. This HRIS software is fully integrated with healthcare and insurance systems, eliminating the middleman by automatically feeding results into the appropriate provider systems.
HR & Administrative Services
Hickman & Knox is an extension of your team, interceding on your behalf with issues pertaining to billing, system troubleshooting, and escalated claims issues. Technology is great, but sometimes you want a real-life person to speak to. In those moments, we are here for you and your employees.
Benefits are more likely to be seen as a benefit when employees understand what is being offered to them. We believe in taking the time to educate employees, touching on what is offered, why it’s offered, and how to best navigate this complex insurance landscape that is our healthcare system. Whether it’s in-person group meetings, one-on-one support, or virtual/recorded videos, we are here to walk alongside your open enrollment season with you.
Over the years, the Altus Team has been extremely satisfied with Amber and Andy’s ability to manage cost by implementing unique ideas and strategies. Their abilities are comparable to the large firms, but offer the uniqueness of a local relationship. We are so fortunate to have them as a partner.
Peter Polimino, Altus Capital Partners, CFO
As TPI has grown and expanded across the Southeast, Andy and his team have grown with us and we consider them a true Partner. When issues arise, they respond quickly. Not only do they keep our management team happy with their abilities to manage cost, but they keep our employees happy with their service standards. The Hickman Knox team CARES!
Tom Gillcrist, Thomson Plastics, Inc., CFO
Over the last 10+ years RW Allen has enjoyed working with the H&K team. They do what they say and do it with urgency. We also appreciate the fact that their firm is committed to being locally owned and operated. This gives us comfort that their service standards will remain the same and their commitment is to us, not shareholders that we don’t know.
Connie Melear, RW Allen Inc., CFO
...I am delighted to share our exceptional experience with Hickman & Knox over the past 15 years. Their team has consistently gone above and beyond to meet our needs, providing unparalleled service and expertise. Hickman & Knox has demonstrated a deep understanding of our industry and tailored their solutions to perfectly fit our requirements.
Anissa Cooper, Augusta Urology Associates, LLC, Practice Administrator
Team with Administration Expertise
Our team is passionate and ready to help you about making employee benefits simple, accessible, and tailored to your needs.
Amber Hickman
